Gift Vouchers - Wix Bookings

Hi - I have a client that is using wix bookings for their nail salon. All is going very well and they are very happy but with the festive season approaching, they want a gift voucher function that ties in with Wix Bookings and specifically to:

  • be able to purchase gift vouchers on their website and the option to receive the voucher online or by post / collection from salon
  • gift voucher to have a specific code (can be written on voucher if by post / collection, but automatically generated for by email option)
  • Use gift voucher to redeem against a service through wix bookings. Customers are currently forced to pay a deposit on booking online

I can’t see any solution or app that will do this - can anyone help / advise best way?

I can put in place a manual process whereby all done through online store and the client then has to either manually send by email or by post but thought there is surely a way in this day and age that it can be more automated?

Thanks in advance all…

Just posted this and then it came to me that maybe wix forms / automated emails may be a solution??? …

Hi there! I’m not entirely sure if the solution you’re looking for can be accomplished using Wix Forms/Automated Emails, but maybe someone can provide some insight.

In the meantime, you’ll find some options for creating coupons in Wix Bookings in the article linked here . :slight_smile:

Hi @miaow ! Unfortunately, the option to offer gift cards with Wix Bookings is currently not supported. We have recorded your feedback on this matter, for further consideration and review. Thanks for bringing this up!

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I’d be really happy to have this feature too!
At the moment I sell vouchers via Wix Shop, but then we need to create them manualy…
An automated vourcher sale would be great!

Also it’s not possible to create vouchers which can be used till the full amount of money is used… We have only the option to create a voucher for any sale for e.g. the amount of 130.- CHF and for onetime usage only. But if the customer books something for 60.-, he looses the remaining 70.- CHF…

We really wish to have this automated voucher sale feature on our site.
With vouchers which can be used till the full amount is used.

Thank you for your feedback Stefan.

This is really important. Not having a gift certificate option that can " do math" - for example a G.C. for $100 and they buy something for $60 and have a $40 balance. This doesn’t exist on Wix but is possible on pretty much any other booking platform including Square. But Square Gift certificates don’t sync with Wix - at all. Wix Coupons or promo codes won’t work because of the deduction issue and gets complicated quick when you are dealing with over 100 people. There’s no way to do that manually and keep track of everyone and then give them more coupons every time they use them? For small businesses in the service industry being able to offer gift certificates- especially during the holiday season is a life line. It’s a no brainer that this would be an invaluable tool for Wix website owners and vitally important for client retention and for bringing in new clients. Please take this as a dire and sincere request for developers to create a way to allow gift certificates to be bought through Wix and used on all services, bookings, events, tickets, classes, subscriptions and payment plans. There has to be a way and I can’t be the only client of Wix’s that needs this desperately right now.

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This has been released!
https://support.wix.com/en/article/how-wix-gift-cards-work

@avanidigitalwixpartn This still doesn’t allow gift cards to be used for bookings, services or events. Only gear in a store. I don’t sell products I sell services. Every booking platform out there including squarespace offers this option but Wix does not. The financial loss - especially with the upcoming holiday season - is substantial. Unless the developers have heard the collective cry for this option and made it possible, this articles is the same as it has been for the last year- nothing has changed.

I have several clients who need a gift card option for Wix bookings and Membership plans as well. I hope this is being developed for this form of ecommerce.
#wixbookings #wixmemberships #memberships #giftcard

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Agree. My entire business is based on bookings. I’m going to lose out on thousands of dollars in sales because there is no gift card option for bookings or services. Even though Wix integrates with Square for payments, they don’t have an option to allow Square gift cards to be redeemed on the site. There’s no way around this. Creating coupons are possible, but they don’t automatically deduct. You would have to create an excel spread sheet and reissue coupons for each person for detailed balance of their coupon if they bought something less than what the coupon was for. It’s an admin nightmare at large scale.

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@alinemariebillpay I have one client who sells gift certificates for a class membership of choice, but it all depends on having the person registered. The gifter can make an account with recipient information or the certificate can say, “Must register in person or online first.” Then she manually adds the package to the registered account as the 2nd step. It’s kind of a work around for now. I really hope a gift card integration comes through asap.
https://support.wix.com/en/article/pricing-plans-manually-adding-clients-to-a-plan

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@alinemariebillpay It is possible to do a wix form that allows payments and have the options be for specific services instead of dollar amounts. You can then add an automation so when the form is filled out the purchasing individual receives an email with a designed “gift card” with redemption instructions to email the business and they can either print and gift or forward the email to the intended recipient. Once that individual redeems you can offline sell them a plan or add them to the services they want and mark them as paid.

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@brenourse This might actually work as a quick fix. Thanks for the idea.

Yea it’s a good workaround for now. Just be sure when you set up the form the input fields for name and email are for the purchasing individual (as that’s who gets the automated email) then add a field for recipient name and email for redemption records, I design a gift card template on Canva for the automated email. This only really works if you do options that can have a plan linked to them instead of dollar increments which can’t be added to someone’s account. So for example instead of a $25 or $50 gift cert. It would be a complete service like a one month membership, or 5 sessions.

I really appreciate you both getting back to me, this is helpful. I’m just not sure I have the skillset to figure this out. I have a really hard time setting up automations and don’t sell regular class passes like most studios. Having my folks fill out a form would be confusing for them as well, my population needs things as simple as possible, as do I. I’ve let the developers know we need to have a gift certificiate option for bookings and services. It’s mindblowing to me that with how big wix is this has not been thought of or addressed. It’s a huge disadvantage to its customers.

I have a store and a course booking section, and need to be able to redeem gift vouchers for both, but mostly for the courses themselves.

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@brenourse This was my workaround too for this ongoing issue. Pain to set up tho!

I am so confused how an element that is already working ie: GC addition, can’t be updated for bookings and courses! It’s been awhile since this was launched and it’s extremely frustrating to continuously explain this to clients! Come on Wix work your magic here, this bookings app is so far outdated it’s almost irrelevant at this time in the world of bookings.

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Is WIX collecting votes for this feature? Being able to use gift card for bookings? If so, can someone give me the link so that I can vote for it. I couldn’t believe gift cards don’t work with bookings once I set everything up for my client.

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