Questions about automatic email setup that includes a PDF and triggering the send of the email after subscriber double opt-in is completed.

I have a subscribe form with the double opt in enabled. I want to set up an email response automation once they have confirmed their email address, as I will be including a free PDF document in the email once they confirm their subscription.

I cannot figure out a way how to delay the email response UNTIL they confirm their email with the double opt-in. With the double opt-in, you would think that if I set up the automation to send an email immediately after a form is submitted that their would be a rule for the double opt-in that it would be sent immediately after they confirm their email with the opt-in and not when they initially provide their email. Thoughts on this?

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Just to update this in case anyone else is interested…I reached out to Wix. Currently, when you create an email automation to send an email confirmation when someone subscribes to your newsletter/mailing list, you cannot set a trigger for the email to be sent AFTER the person confirms their email when the subscribe double opt-in is enabled.

You only have the option to send it immediately after they submit the Subscribe Form or X number of days after the form is submitted. This does not work when you want to send a “Thanks for Subscribing!” email AFTER they change from “pending subscriber” to “subscriber” with the double opt-in. This is especially important when a free eBook, pdf document, etc is being offered when someone subscribes. You don’t want to provide the free asset until they confirm their email in the double opt-in, but then you want to send the asset immediately, once they do complete the double opt-in.

Wix has advised me that they will be forward on this request.

Current workaround: In the submission form message or as a separate email automation, give a reminder that an email confirming subscription will need to be actioned to received the free ebook, etc. Once they confirm, you will need to manually send out the free document/ebook to them.

Hi,
Interesting your post.

On the other hand, the double optin is especially interesting for the GDPR part, allowing you to justify that it is indeed the address of the user who made the request to be added to the newsletter. Otherwise he has little interest.

In your case, if I want to download your pdf, I just have to put a disposable email address, I validate the double in and I access this file.

Finally, if you automate the sending of pdf after the double in, the user who wants to put a fake email and access this document will be able to do so …

This is why I had previously opened a post for Wix to work on the possibility of integrating a blacklist of an email address or disposable email. But I still don’t have answers.

You can perhaps dig deeper into the subject of the “Workflow” side by creating an automation at a given stage

I will have a look at workflows and see if there is an option that could work in this case. Thanks!

@tamara Has anything ever come of this, do you know? I do not see evidence of it anywhere in the Product Roadmap under ‘Collecting Votes’ or otherwise. And I don’t see anything already posted in the Feedback:Wishlist section of this forum. Frankly, I can’t find anything talking about this topic other than this thread.

I’m very interested in this feature. If there is an existing request, I’d rather add support for that instead of creating a duplicate request.