Wix Arena - Listing of Portfolios

Hi Wix!

I have question about how the arena displays the Wix Experts and how the order is determined.

I’m based in London, UK and have 9 reviews from 20 projects - the highest number of 5 star reviews to projects submitted, yet when I search on my device others devices different geographic locations I appear on page 2 of Experts list.

If Google is anything to go by, being on page 2 makes you less likely to be visited/seen than top 3 of page 1.

My question is, how is the ordered determined? and purpose to the reviews serve if no one even gets to your portfolio as they a) may not realise there is a page 2 or already chosen from someone in the top 3 of page 1.

I think the reviews are a great idea, just not seeing how they are benefiting.

I look forward to hearing your thoughts and feedback.

Jordan,
Fourhands Designs

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Yeah, I’m also interested in how this works.

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It’s random. Experts are not displayed based on reviews or status.

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Hi Guys,
I’m the Arena product manager,
Regarding the current Arena experts results page, as Brett mentioned, today its random.
We are working on a better experience for our users (and you) that will show the best experts in descending order, filtered by location, service and additional parameters.

But remember, already now you are matched based on your Arena rank.
So, keep closing deals, submitting projects and getting those 5 stars reviews because it’s already paying you and it will keep getting better!!!

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Hi there,
I hope that the new rating will take into account not only the number of completed projects but also the amount of work and the quality of projects. I think you will agree that sometimes it’s more difficult to close 1 large project than 3 small ones. Also, work on a large project requires more knowledge and skills (in most cases).

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If you make sure you’ll do a good job getting the best review you can (and getting paid), you’ll do fine, I promise!

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@amird Thanks! It sounds very cool. Really looking forward to the new rating.

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Hi Amir!

Thank you for getting back to me and letting us know the changes on the horizon.

I look forward to seeing the new plans getting actioned and will continue to maintain my Arena Rankings and provide the best user experience for Wix Arena users!

All the best

Jordan